When a Microsoft AI or Dynamics 365 programme has stalled, it needs an honest read, a plan everyone can stand behind, and senior leadership all the way to go-live.
They have no shared picture to work from. A few signs tend to show up together:
No one describes the current architecture the same way twice.
Security, data migration and integrations keep moving to “later”.
The plan and the reality have drifted, and nobody has re-baselined.
Status is green on the report and amber in every corridor.
In 40 seconds
How a recovery starts.
Sit down with your team, pin down the current architecture, agree a blueprint everyone understands, then get the team building, with AI agents multiplying their work.
The method
Four moves to go live with confidence.
Land. Meet everyone, and learn who knows what.
Map the as-is. What is built, what is open, and how it fits together.
Blueprint the future. A to-be that fits the budget, the people and the data.
Lead it live. Visible progress and clear decisions, all the way to go-live.
Map, then blueprint
One agreed process, drawn so everyone can read it.
A to-be customer onboarding journey from my Handbook’s case study: automated checks where they help, people where they matter.
To-be onboarding journeyTap to enlarge
Delivered
1 weekend
Healthcare · A national healthcare service, for MicrosoftJuly 2026
Led to a single-weekend go-live.
Microsoft brought me in to lead the delivery of its $5M+ programme for a national healthcare service. Blueprints agreed, teams aligned, and a Big Bang go-live for 7,500+ users.
On time
Professional services · KPMG Spain, for Microsoft2022 to 2023
Redesigned and delivered on time.
Redesigned the implementation and SAP integrations, and led a 15-person team to the date.
Engagement options
Three ways to start.
2 to 3 weeks · fixed scope
Programme read
Where the programme is, and the clearest path to live.
