New book · Packt · 29 October 2026
Build Production-Ready AI Agents with the Microsoft Stack.
Ground, secure and evaluate agents with Copilot Studio, Microsoft Foundry and Microsoft Agent Framework, through one insurer’s claims process from first notice to settlement.

Three tiers, one claim
One system, built three ways.
Claims 365 is a fictional insurer’s claims process. You build a grounded agent in Copilot Studio, secure it, evaluate it and publish it for real use. Then a multimodal assessment agent in Microsoft Foundry. Then a durable multi-agent workflow in Microsoft Agent Framework, in Python or C#, that pauses for human approval.
The book closes by comparing the three tiers: flexibility, control, maintenance and operational responsibility.
What you will learn
From a working prototype to a production agent.
- Choose the right Microsoft agent tier for each workload
- Ground agent responses in Dataverse and business data
- Evaluate grounded responses and identify failure cases
- Secure and publish agents with sign-in and entitlement checks
- Build multimodal agents with structured JSON outputs
- Design code-first multi-agent workflows with shared state
- Add durable human approval with checkpoints and audit trails
Inside the book
Six chapters.
- Choosing the Right Agent Stack and Setting Up Your Environment
- Building a Grounded Low-code Agent with Copilot Studio
- Securing, Evaluating, and Publishing a Production Agent
- Building and Integrating a Multimodal Assessment Agent
- Building a Durable Code-First Agentic Workflow
- Reviewing the Claims 365 Architecture
- Publisher
- Packt
- Published
- 29 October 2026
- Edition
- First
- Pages
- 170
- ISBN
- 978-1-80882-217-9
- Code
- Python and C#